Frequently asked questions

What are the operating hours for the slide? Are there any swimming classes for babies? How do I handle the locker? We have the answers to these and many more questions for you.

FAQs general

Put the transponder with the white side onto the white mark of the lock. You will hear a "peep" sound and see a green light. This means that the lock is closed safely. For opening the lock just repeat.

Monday through Friday (10 to 11) two lanes are reserved for schools.

The complete area of the pool is non-smoking.

The slide is open at all time. The climbing wall, lazy river and the diving platform are managed by the pool attendants according to visitor numbers. "Smaller" attractions (waterfall, bubble jets, geysir) are operated automatically and alternate about every ten minutes.

There is a strict "no pictures" in the sauna area and outdoor pool area. In the general pool area, we ask for a considerate and respectful behaviour. Our pool attendants reserve the right to stop any inappropiate situation.

FAQs children & families

There are no swimming classes at the Paracelsus Bad & Kurhaus.

In the Paracelsusbad there is a free entry for the pool area at the birthday (for age under 16 years), the gastronomy offers a special children's birthday menu. Birthday menus can be reserved in advance at the email address: office@neue-gastrovisionen.at.

Since February 1, 2020, owners of the Salzburg Family Pass have had an additional discount on the family entrees between € 1 and € 5 (depending on the tariff). The family pass is valid for all registered family members (at least 1 adult + 1 child).